Return and Refund Policy
Return and Refund Policy – Jed Sport
Your satisfaction is our priority. If you are not entirely satisfied with your order, here's how to proceed.
Return Period
You have 30 days from the receipt of your order to initiate a return.
Return Conditions
To be eligible for a return, the product must:
- Not have been worn or washed
- Retain its original tags
- Be in its original packaging or equivalent packaging
Non-refundable Products
Out-of-stock items that have been replaced, custom items, or items marked "final sale" are not refundable.
How to Initiate a Return
Contact us at jedsportinfo@gmail.com with:
- Your order number
- The reason for the return
- Photos of the item if it is defective
We will respond within 48 hours with return instructions.
Refunds
Once your return is received and inspected, we will notify you by email of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 5 to 10 business days.
Return Shipping Costs
Return shipping costs are the responsibility of the customer, unless the item received is defective or incorrect.
Defective or Incorrect Item
If you have received a defective item or an item that does not match your order, please contact us immediately at jedsportinfo@gmail.com. We will cover the return shipping costs and send you a replacement or a full refund.